CUSTOMER SERVICE




GEAR REVIEW

Write a GEAR REVIEW!

Share your profound insights, deep thoughts, or just what you like or dislike most about the STUFF you ordered on SKD. It's easy!

Gear Review Guidelines?
  • Give your honest feedback on product quality and performance based on your personal experiences.
  • Mention how the item was used with relevant details.
  • Describe what other gear (if any) was used in conjunction with it.
  • Include a rating, pros/cons and your written comments.
  • Keep customer-service comments separate from product comments- stick to the merits of the product.
  • You can say something SUCKS, but provide specific details, or it will suffer the same fate as a 5-Star review that reads "Gee, this thing is AWESOME!?"
Product Reviews FAQs

Q. Who can submit a review?
A. Anyone who has first hand experience with one of our products can submit a review. Come on! All the cool kids are doing it!

Q. Why do I need to register to submit a review?
A. People who write anonymous, inappropriate reviews don't tend to register.

Q. Do all reviews get published?
A. No. We won't publish reviews that contain any restricted content, or are irrelevant to the product, or are not written in English, or are generally FAIL in every aspect.

Q. I submitted a review several days ago. Why is it not appearing on the site?
A. Possibly because it was generally FAIL in every aspect, or possibly because it takes up to 5 days for a review to be approved, but most likely because our Review Moderator has fallen off the wagon... again... HARD.

The following content is not permitted:

* Specific pricing references
* Obscene or inflammatory language
* Advertisements and "spam" content
* Personally identifiable info (e.g., email addresses, URLs, phone numbers)
* HTML tags or special characters
* Derogatory remarks about your mom
* Positive remarks about Gypsies
* Reflections on Double Rainbows

Here's how to write a review:
  • Find a product that you purchased on www.skdtac.com by creating or logging into your account.
    1. If you have an account, log into "My Account" and click on "Review Orders / Track Packages" to locate the order for the product you wish to review. In your list of 'Items Ordered' click the product to jump to product page.
    2. If you do not yet have an account, please create a new account and use the SEARCH bar to find the product you wish to review.
  • Click the "Write a Review" link on the product page
  • Sign in to your SKDTAC.com account (or create a new account)
  • Rate the product 1-5 stars and write a Qualifying Review
  • Repeat the above steps to write additional reviews


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